M O R E  M A R I N E 
   Serving the Coastal Communities of British Columbia  
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"We've gone where no one else will go."
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faq  

Frequently Asked Questions about our services.

1. How to calculate your rate?
  Our rate is calculated based on three components, weight, cubic volume, and our minimum charge. The rate applied depending on which warehouse the freight originates and its final destination. We first weigh and measure all shipments we receive. Multiply all three dimensions of the freight (in inches) to arrive at the cubic inches. Divide the cubic inches by 1728 (12x12x12) to get the cubic foot measurement. Multiply the weight with our weight rate and multiply the cubic footage by the cubic rate. We charge the greater amount. If both of the figures are less then $25.00, then the minimum charge of $25.00 applies. Our upset rate for cubic weight is 10 lbs. per cubic foot. Please contact our office for special rates on full truckload, oversized shipments, etc.
2. Can I bring in my freight earlier?
  Yes. You can bring in your non-perishable freight two weeks in advance of the loading day for your destination. We only accept perishable freight on the day of loading, which is from 8:00am to 2:00pm every Thursday.

We encourage all our clients to bring in the non-perishable freight before Thursday, preferably on Wednesday to avoid the line up at the dock.
3. When do I have to pickup my freight?
  You have to pickup your freight within 1 week after being notified of the freight arrival at our warehouse points. Any freight not picked up will be returned to the shipper at the shipper's expense and storage charges applied at a minimum of $7 per month per standard pallet.
4. What if I am unable to pickup my freight right after it has been delivered to the destination warehouse?
  In this case, you have to make prior arrangement with us to avoid your freight being shipped back. We offer storage services for a small fee when space is available.
5. Do you offer local pickup and delivery services?
  Yes. We pickup and delivery freight for our clients as interline services. Please refer to our interline tariff for charges that may apply.
6. Do you take LTL?
  Yes. We take everything, both LTL as well as full truckloads. Please contact our office for full truckload special rates.
7. Do you take oversized shipments?
  Yes. We take everything including oversized, vehicles, boats and much more. Please contact our office for special rates.

Main Office: 2651 No.5 Road, Richmond, BC, V6X 2S8
*Tel: 604.231.0506*Fax: 604.214.0406
Toll-Free from anywhere in BC: 1.866.231.0506*Email: admin@ moremarine.com
Copyright© 2005 More Marine Ltd.